Frequently Asked Questions

Can I purchase jewelry directly from your website?

Our website is designed to showcase our jewelry, services, and available collections. Purchases are handled directly through our team so we can provide personalized assistance. If you see something you love, contact us or visit our store and we’ll be happy to help.

Do I need an appointment to visit your store?

Walk-ins are always welcome. However, if you’re shopping for an engagement ring, interested in custom jewelry, or would like dedicated time with a member of our team, scheduling an appointment is recommended.

Can I schedule a private jewelry consultation?

Yes! We offer personalized consultations for engagement rings, wedding bands, custom jewelry, diamonds, and other special purchases. Contact us to schedule a time that works best for you.

Do you offer custom jewelry design?

Yes. We can help bring your ideas to life with a completely custom piece or redesign jewelry you already own. Our team will guide you through the process, from the initial concept and material selection to design and the finished piece.

Can you redesign or repurpose jewelry I already own?

Absolutely. If you have a piece that no longer fits your style or sentimental jewelry you would like to give new life, we can discuss options for incorporating your existing stones or materials into a new design.

Do you sell loose diamonds?

Yes. Our team can help you find a diamond based on your preferred shape, size, quality, and budget. We can also help you select a setting to create a finished piece that feels uniquely yours.

Can you help me choose an engagement ring?

Of course. Whether you know exactly what you’re looking for or have no idea where to begin, our team can walk you through diamond shapes, settings, metals, styles, and other options to help you find the right ring.

Do you offer jewelry repair?

Yes. We offer a variety of jewelry repair services, including ring sizing, stone tightening, prong repair, chain and clasp repair, cleaning, polishing, and more. Bring your jewelry in for an evaluation and our team can recommend the appropriate service.

Do you offer watch repair?

We offer watch services and repairs for many types of watches. Because the service required varies depending on the watch, brand, and condition, we recommend bringing your watch in for an evaluation.

Can you resize my ring?

Many rings can be resized, although the amount of adjustment possible depends on the ring’s design, metal, stones, and construction. Bring your ring in and our team can evaluate it and discuss your options.

Do you clean and inspect jewelry?

Yes. Professional cleaning and routine inspections can help keep your jewelry looking beautiful while allowing us to check prongs, settings, clasps, and other components for signs of wear.

I saw a piece on your website that I’m interested in. What should I do?

Contact us! Let us know which piece caught your eye and our team can provide additional details, answer questions, confirm availability, and arrange a time for you to see it in person.

What if I don’t see what I’m looking for on your website?

Our website represents only a selection of what we can offer. If you’re searching for a particular style, designer, diamond, gemstone, or piece of jewelry, contact us. We may be able to source it for you or create something custom.

Still Have Questions?

We’re here to help. Contact us or visit our store to speak with a member of our team. Whether you’re searching for the perfect piece, planning a custom design, or need assistance with jewelry you already own, we’d be happy to help.